The Tutor Trainer, LLC – Privacy Policy
Last Updated: May 7, 2024
The Tutor Trainer website, located at www.thetutortrainer.com (the “Website”), belongs to The Tutor Trainer, LLC, a Maryland limited liability company, (“the Company,” The Tutor Trainer,” “we,” “us,” or “our”). The Tutor Trainer is committed to protecting your privacy. We have prepared this Privacy Policy (“Policy”) to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our Website and related services (“Services”). Capitalized terms not defined in this Privacy Policy have the meaning given in our Terms of Service.
Please read this Policy carefully to understand our policies and practices regarding your data and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
For the purposes of this Privacy Policy:
You means the individual, the company, or other legal entity on behalf of which an individual is accessing or using the Website or Services, as applicable. Under General Data Protection Regulation (“GDPR”), you can be referred to as the “Data Subject” or the “User” as you are the individual using the Website or Services.
References herein to “we,” “us,” “our,” or the “Company” refer to The Tutor Trainer. For the purpose of the GDPR, the Company is the “Data Controller.”
CHILDREN UNDER THE AGE OF EIGHTEEN
Our Website is not intended for children under 18 years of age. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any data on this Website. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any data from or about a child under 18, please contact us at contact@thetutortrainer.com.
Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their Personal Data.
TYPES OF DATA WE COLLECT AND HOW WE COLLECT IT
We collect several types of data from and about users of our Website, including information:
By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Data");
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the Website. Data collected automatically may include usage details, IP addresses, and data collected through cookies (as defined below).
Data You Provide to Us.
The data we collect on or through our Website may include:
Data that you provide by filling in forms on our Website. This includes data provided at the time of registering for an Account, subscribing to our newsletter, downloading material, purchasing Services, or posting material. We may also ask you for data when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Website and via third-party platforms and of the fulfillment of your orders. You may be required to provide financial data before placing an order through our Website.
Your search queries on the Website.
You also may provide data to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Content"). Your User Content is posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
Data We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain data about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Data about your computer and internet connection, including your IP address, operating system, and browser type.
The data we collect automatically may include Personal Data. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store data about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We may use essential cookies that ensure the website works properly, and analytics and performance cookies to assist with the tracking of on-site activity. Essential cookies cannot be avoided if you wish to use the Website. However, you may refuse to accept analytics and performance cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information, see Choices About How We Use and Disclose Your Information.
THIRD-PARTY LINKS AND USE OF COOKIES
The Website contains links to other Websites and resources provided by third parties, and these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those Websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. When you link to a third-party site, the applicable third party’s terms and policies apply, including the third-party’s privacy and data gathering practices. You agree to make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such third-party sites.
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect data about you when you use our website. The data they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this data to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
HOW WE USE YOUR DATA
We use data that we collect about you or that you provide to us, including any Personal Data:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account/purchases.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your data to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your data in this way, please check the relevant box located on the form on which we collect your data. For more information, see Choices About How We Use and Disclose Your Information.
We may use the data we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Data for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
DISCLOSURE OF YOUR DATA
We may disclose aggregated data about our users, and data that does not identify any individual, without restriction.
We may disclose Personal Data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of The Tutor Trainer's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your Personal Data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of The Tutor Trainer, our customers, or others.
THIRD PARTIES
Third Party Websites. The Tutor Trainer’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our Website and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.
Disclosure to Third Party Service Providers. Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our Services to other entities. However, we may share your Personal Data with natural or legal persons who process the data on behalf of The Tutor Trainer and third-party companies or individuals employed by The Tutor Trainer to provide you with the Services that we offer you through our Website (“Service Providers”); to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; or for payment processing. These third-party Service Providers are required not to use your Personal Data other than to provide the services requested by The Tutor Trainer. You expressly consent to the sharing of your Personal Data with Service Providers for the sole purpose of providing Services to you.
Disclosure to Third Party Companies. We may enter into agreements with Third Party Companies. A Third-Party Company may want access to Personal Data that we collect from its customers. As a result, we may disclose your Personal Data to a Third-Party Company; however, we will not disclose your Personal Data to Third Party Companies for the Third-Party Companies’ own direct marketing purposes, unless you have “opted-in” by following the instructions we provide to allow such disclosure. If you have opted-in to receive e-mail communications from a Third-Party Company and later wish to discontinue receipt of these e-mails, please contact the Third-Party Company directly to update your preferences. The privacy policies of our Third-Party Companies may apply to the use and disclosure of your Personal Data that we collect and disclose to such Third-Party Companies. Because we do not control the privacy practices of our Third-Party Companies, you should read and understand their privacy policies.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
Choices. The Tutor Trainer may offer you choices regarding the collection, use, and sharing of your Personal Data. The Tutor Trainer may periodically electronically send you free newsletters and e-mails that directly promote the use of our Website or the purchase of our Services and may contain advertisements for Third Party Companies. If you receive newsletters or promotional communications from The Tutor Trainer, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive from contact@thetutortrainer.com. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Service or Privacy Policy.
Changes to Personal Data. You may change any of your Personal Data in your Account by editing your profile within your Account or by contacting The Tutor Trainer via the “Contact” page on the Website. You may request deletion of your Personal Data by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
Data Retention. We may retain your Personal Data if you continue to use the Website, have an account with us, or for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. We may continue to retain your Personal Data even after you deactivate your account and/or cease to use the Website if such retention is reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our Terms or other agreements, and/or protect our legitimate interests. When your Personal Data is no longer required for these purposes, we will delete it.
PAYMENTS
When you make a purchase from us on the Website, we use Stripe as our payment solution. Stripe is a fully integrated payment solution provided to us by our online store service provider Squarespace. Payments through the Website makes use of Stripe, which will also receive your personal information and process it in accordance with their privacy policy:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
GDPR PRIVACY
Legal Basis for Processing Personal Data under GDPR. We may process Personal Data under the following conditions:
Consent. You have given your consent for processing Personal Data for one or more specific purposes.
Performance of a contract. Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations. Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests. Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
Public interests. Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests. Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
Your Rights under the GDPR. The Tutor Trainer undertakes efforts to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. You have the right under this Privacy Policy, and by law if you are within the EU, to:
Request access to your Personal Data. The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
Request correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
Request erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Site or Services.
YOUR STATE PRIVACY RIGHTS
Your Rights under the CCPA. California Civil Code Section 1798.83 permits our users who are residents of the State of California in the United States to annually request and obtain, at no charge, information about the personal information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year. This information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request via the “Contact” page on the Website.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Your Rights under other States’ Privacy Laws. If you are a resident of any other state with applicable privacy laws and would like to make a request for information, please submit your request via the “Contact” page on the Website.
DATA SECURITY
We take measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your data also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out data in public areas of the Website like comments on blog posts. The data you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of data via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
CHANGES TO OUR PRIVACY POLICY
This Privacy Policy is subject to revision in accordance with the Terms of Service. Changes to this Privacy Policy may affect our use of Personal Data provided us prior to the changes. If you do not wish to permit changes in our use of your Personal Data, you must inform us prior to the effective date of the changes that you wish to deactivate your Account. Continued use of our Website or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Data, we will notify you by email and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at: contact@thetutortrainer.com.